Pros
Helps people, good earning potential, not too much micromanaging, well lit office located close to the freeway so it is fairly convenient and there are some nice people
Cons
Long term top producing employees are consistently being treated unfairly. A 5 year veteran with 0 write ups or verbals on a final warning for not transferring calls correctly, a 3 year top producer having thousands of dollars getting taking from him for not transferring correctly 3 year employee has to pay back a payroll error when an entire class of new people do not have to pay back the same error, there is no fair treatment here. The culture gets worse and worse as time passes. It is extremely stressful and toxic with people constantly processing yet another unfair power play by management.