Smoke and Mirrors - Debt Consultant Achieve Employee Review

1.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

Working from home is about it

Cons

This is a telemarketing job hidden behind a sales facade. The company is constantly seeking ways to decrease income by either decreasing bonuses or eliminating them altogether, cutting overtime, and downsizing. This is definitely a place where the favorites get the preferred/easier leads and therefore earn a higher income. Favoritism runs rampant through the sales department. Moved to a more competitive sales approach based on stack ranking and alpha scores. This wouldn’t be so bad if all things were equal, but they are not. The leads are very much controlled and manipulated to favor certain agents. The competitive system contradicts one of the company’s core values; collaboration. Hypocrisy is all over this organization and is part of the daily culture, especially in all levels of management. After time, this place will wear you down and depress you until you can’t take it anymore. The two faced standards and low income levels should be enough to keep you away. Don’t fall for their promises of high income. The debt relief division is not profitable and they have had to lay employees off and eliminate an entire sub division in the sales sector. Unless you can find your way to the top 10% of the sales floor this job is not worth it. Period!

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Achieve Response
8mo
Thank you for the feedback. We really do appreciate the information as we continue to evaluate and evolve our Debt Consultant Sales commission structure. We have been listening to our teammates and understand that some have been frustrated by the structure while many others have been very positive about the changes. Based on feedback, we implemented some additional improvements this month to help ensure our DCs have a very fair opportunity to be successful and are provided with extra training if they're experiencing challenges. I would love to hear more about your experience with us as it's certainly not reflective of the our culture and how we want our teammates to feel. Please feel free to reach out if you're open to discussing: hmarcom@achieve.com

Explore other reviews about Achieve

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Willing to promote from within and develop people. Leadership cares about people more than other places I have worked. Competitive salary and plenty of opportunities to advance.

Cons

Fast paced on more than the typical way. Industry is fairly young and for that reason we are often operating in a realm of ambiguity or uncertainty.

3.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

- The people are generally very kind and collaborative broadly. - I believe the company is genuine in its mission to only earn profits by helping everyday Americans move forward on the path to a better financial future. - The company at large and some of its leaders aren't afraid to try things and then pivot if they don't work to try something else, instead of doubling down over pride or ego or stubbornness.

Cons

- There's a lack of clear and strategic leadership that leaves job ambiguity, which places the employee at a disadvantage with performance measurement, which is how they award quarterly bonuses. Without clear SMART goals, it becomes a game of bring me a rock, but not that rock. - Towards the end, they were implementing a start-up entrepreneurial mindset style that was leaning away from valuing work/life balance and getting more demanding and desperate in attempts to meet metrics.

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Achieve Response
3w
Thank you for taking the time to share your thoughts. We value all feedback, and we’ll carefully review the areas you mentioned as we work to always GET BETTER by improving the experience for all employees.
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