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Acera Insurance Services

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COO finally retired - Account Manager Acera Insurance Services Employee Review

4.0
Mar 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership team. The COO finally retired and now this firm can move forward. The fvortism to certain employees should come to an end and the correct people will advance not just the folks in the running club.

Cons

Pay is adequate not top of market.

Explore other reviews about Acera Insurance Services

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work RRSP Match Flexible work schedule Robust Health Benefits

Cons

No additional bonus or stock options

1.0
Mar 20, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity to learn different insurance products.

Cons

Poor work/life balance. It was an expectation that laptops were to be taken on holidays and always open - even on stat holidays. Toxic management - people were punished for sick days or a leave. The COO would call the employee and ask invasive personal questions the following day. The CEO and staff would tell lies to clients about previous brokers who had left “they were terminally ill” or “they got out of the industry.” A letter was sent out to all clients when a broker left - making it appear as if they were fired even when they simply left for a new job. Money missing from paycheques with no explanation why.

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