Wonderful coworkers, horrible and shameful pay. - Sales Associate Ace Hardware Employee Review

2.0
Oct 20, 2023
Recommend
CEO approval
Business outlook

Pros

Lovely people to work with.

Cons

Owners take advantage of all of the employees by not paying even close to a living wage, despite the huge increase in hardware store sales over the last several years (due to the pandemic). Most of us are doing the work of multiple people, while making less than a teenager mowing a lawn. There is zero pay transparency and zero pay equality. The living wage in this area is $19.20 and we are paid closer to half of that. An employee working a full 40 hours a week, should be able to afford basic needs, healthcare, bills, rent/mortage, but that is simply not a possibility with their wages.

Explore other reviews about Ace Hardware

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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