Deceptive Job Desirability - Break Stock Ace Hardware Employee Review

3.0
Aug 24, 2023
Recommend
CEO approval
Business outlook

Pros

Everyone is really impressively kind. Including the managers. I liked that. 4 months of peak season has plenty of mandatory overtime & the increased paycheck size that comes with that.

Cons

Pay rate isn't what they initially claim. They emphasize max theoretical hourly pay. But in reality focusing on $19 base pay is much more realistic. Or just state the MEDIAN pay (or alternatively Mean/ avg pay) of that department from previous peak season. Or across that dept for the previous 12 month window. Early 5am start for 1st shift break stock. Still only 2 days off & 8hr days when OT not mandated. Algorithm that determines daily %, needs tweaked. Too easy to game the system. Workers are kind, but many are set in their ways. Many, but not all, can become quite territorial over products, work zones, & particular roles for that day within the break stock department. High turnover rate. They don't value each worker as much as they claim. Treated as just a human resource, Incentive pay (above $19 base pay) doesn't work very well. The up to 170% idea creates morale, greed, & territorial issues. Could simply raise base pay a few $, & lower or eliminate the 170% part. Unhelpful & unnecessary mechanism. In theory exists to keep ppl stocking at max speed. Simply doesn't work out that way. Not meaning to bash all incentive programs. This one is just VERY flawed for break stock dept. Maybe other depts as well, idk for sure. Definitely not a very team oriented setup in any way.

Explore other reviews about Ace Hardware

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

It is a Fun Environment, Good coworkers, Flexible schedule when requested

Cons

Pay may not be the best!

3.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

The 401K and bonus benefits are nice, the office/campus is beautiful. Horizontal mobility is great, there are opportunities to move to other departments- but that can be tricky because one will also need to qualify for the new role.

Cons

The environment is equivalent to a high school, micromanagement from people who do not remotely have a management title (likely for job security), no sight of vertical mobility.

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