Great company, too little turnover - Anonymous employee Ace Hardware Employee Review

4.0
May 9, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dedicated employees who care about the company. Great 401k match/profit sharing and bonuses. Company culture of getting in early, getting your work done, and going home by 5, encouraged by senior executives who do it themselves.

Cons

Too little turnover, many employees have never worked anywhere else. What worked 10-15 years ago in retail doesn't necessarily work now, and there's a lot of dead weight in middle management that isn't interested in innovating.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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