Speechless - ITS Engineer II Ace Hardware Employee Review

5.0
Mar 27, 2015
Recommend
CEO approval
Business outlook

Pros

I began working at ace a year ago. Within my first year we had a house fire and lost nearly everything. The staff came together and helped us more than my own family. My wife was consistently breathless because of the items that were pouring in for our children. Had to say that first. Anytime you start a job, and find that there is such a large amount of people who've been with the company for over 20 years, you've struck platinum. What's even more is, it seems as though a majority of the staff has been around for over 10 years. Ok, what's even more amazing, they are still smiling. The benefits are the best that I've ever had. Ace is extremely focused on wellness. I have never worked with people who truly like each other the way the Ace team does. You'd have to drag me out to get me to leave!

Cons

My con was, "Because it's an older crowd, there was a lot of "This is the way we've always done it." But with the new CIO, this has begun to change swiftly. So my con is not so much of a con anymore.

Explore other reviews about Ace Hardware

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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