Good first retail job. - Sal Ace Hardware Employee Review

3.0
Mar 27, 2014
Recommend
CEO approval
Business outlook

Pros

Gain knowledge of hardware and tools. Constantly solving problems for people that never get boring.

Cons

Very cluttered back stock. In the particular chain I worked for "Frattallone's Ace Hardware" the Frattallones are terrible people, constantly yelling at workers, never giving raises or benefits. Terrible wage starting at minimum with no chance for a raise even if you have worked for a year. Managers take advantage of benefits and bonuses.

Explore other reviews about Ace Hardware

5.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very good place to work

Cons

None at all very nice place

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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