Over worked, underpaid and improper training - Transportation Specialist Access Employee Review

Thank you for taking the time to post your review here on glassdoor. I appreciate you sharing your genuine feelings, and I admit that this review is relatively (and appropriately) painful to for me to read on many levels. I am glad to hear that you enjoy the people that you work with on the team at Access and that you find that to be “pro”of the time that you are investing here at Access. I am really disappointed, but not completely surprised, that you find communication from upper management lacking. We have worked hard to improve communication – both frequency, but also content of the communication. For a long time we did monthly company wide calls, but struggled with the right content and a lot of people loved the calls, but a lot of people felt that the information wasn’t always relevant to them specifically. We are working to put more resources into communicaiton, including the additon of a position specifically to improve internal communications. I am, however, surprised that your training has been so insufficient as we have invested a lot in training, especially for transportation specialists, including SMITH driver training to help esnure the safety of our team members. Additionally, please reach out to your local HR business representative about growth and development opportunities. We promote a lot from within and there are a lot of open positions across the country, if you’re interested in applying and potentially taking on more responsibility. I genuinely do care about all of our team members, but I guess those words are hollow if you’re not feeling it in how the company is treating you day-in and day-out. Many have heard me say this recently, but I will reiterate it here: as a transportation specialist, you will see more clients this week than I will in one year. You are the face of the company to so many of our clients and I genuinely appreaciate and respect the work that you’re doing for our clients and for the company. I would love to hear more about how you feel we can show you our appreciation for you efforts, so please do reach out to your local HR business representative, speak to your local leadership, or please email me directly (and anonymously, if you prefer) at ralston@accesscorp.com Thanks, again, for posting this review here on glassdoor; I appreciate you doing so. Keep REACHing, Rob