Transportation specialist - Transportation Specialist Access Employee Review

Thanks for your review. I appreciate you taking the time to let me know how your experience is going currently and am glad that you are enjoying the people you are working with in your location. We will continue to work on our leadership education and training, so that we can improvement management across the board. The poor management you experienced is a result of a lack of training and education on our part and, in a business like ours with over 70 locations across the globe, we really do need to invest in more in leadership training and development, which is why we just hired a director of leadership and development. We should make great strides here this coming year, but please do provide direct feedback to your regional HR representative as well. We want to make this better - and we will, but it will be better with more feedback from the team truly doing the work in the field with out clients. I am sorry that you feel we don't look out for you and other front line field team members (which is what i think you mean by little guy). If you feel that way, I (and we, as a company) need to do a better job making you sure our intent to take care of every team member is felt, not just known. Our actions need to speak for themselves. We will make it better and some of the investments I note above will help with that. I grew up in operations and do believe that the front line team members in operations have the best information on how to help us serve our clients better and run the operations better. This information doesn't come from upper management, it needs to come from the field, so please feel free to share more with me directly at ralston@accesscorp.com, or reach out to your regional HR support resource. Thanks again for your review, Rob