Needs A LOT of work. Team A - Arch Prep Specialist Access Dental Lab Employee Review

1.0
Sep 4, 2019
Recommend
CEO approval
Business outlook

Pros

The job itself is Easy.

Cons

Company doesn't care about it's employees. Could care less about the employees needs or to resolve issues when they come about. Lack of communication from the company and the "team captains/leads" HR is a Joke. Nothing ever gets resolved just gets swept under the rug. SO MUCH FAVORTISM!!!!!!!!!! Captain is hardly ever around when you need to ask a question about something so you will either have to ask your lead and HOPE that they know the answer or you will just have to wait until your captain decides to show up when ever. Team members run the department. You have set rules but no one abides by them and when you tell your supervisor about what others are doing nothing gets done about it. but if someone else was to go and do the same thing you would get in trouble.

avatar
Access Dental Lab Response
6y
Thank you for leaving us this feedback. We want all of our team members to enjoy working at Access Dental Lab. Please send us an email at peoplesupport@smiledirectclub so that we can collect feedback .

Explore other reviews about Access Dental Lab

5.0
Jun 4, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is great Pay is decent

Cons

Company is really struggling financially so you never know if you’ll be cut

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Access Dental Lab Response
3y
We’re glad you're having a great experience working with us. We appreciate you sharing your feedback with us! Please know it is appreciated and heard. While layoff decisions and financial struggles are difficult, we are confident in our path forward. We are committed to rigorous prioritization, focusing our resources on the initiatives that lay the foundation for strategic growth for years to come. At SmileDirectClub, we believe we are all at “Our Best Through Balance,” and we hope our continued discipline and prioritization will ensure our Team Members have a strong work-life balance. Please feel free to share any additional thoughts or feedback to peoplesupport@smiledirectclub.com as the People and Organization team greatly values these sentiments.
2.0
Oct 26, 2025
Recommend
CEO approval
Business outlook

Pros

Incentives to earn more money through bonuses.

Cons

No upward mobility. Benefits were not great.

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