Depends on the team you're assigned to - Senior Account Manager Acceleration Partners Employee Review

Thank you very much for your time in sending us a review. We know it has been a while since you left this review, but we received similar feedback recently and we wanted to take the time to respond to you as well and reply to where we can do better. I am sorry to hear that you had a less than desirable experience with your team manager and I hope this is improving at the time of writing this. Our teams and our people depend on strong leaders and managers at all levels of the organization. The reality is that we have many new managers as we continue to promote and invest in our own people, which can be a double-edged sword. We heard your feedback and knew this was something we wanted to tackle, so we took on many Leadership and Management Initiatives this year. We launched our Global Leadership and Management Standards, an open performance measurement system for manager effectiveness, offsite retreats for leadership development for our Director level leaders, and even small group forums for management training. To have the best people we are committed to our core value of Excel & Improve and improving our infrastructure to support the growing needs for leadership and management training as we continue to grow and promote from within. I hope you are happy with the changes we have made in the last 6 months and those that will continue to come in the future. And if not, please make sure to let us know in Tinypulse so that we can continue to address the root issues. Many awards submission have long surveys and have participation thresholds to qualify and we recognize that these are time consuming for employees. In the past we have encouraged companywide participation through a raffle, which is 100% on the honor system, none of the data is seen by our team. You can win the raffle if you left a negative review and we would never know. With respect to the similarities in comments, I think that has more to do with our level of authenticity. Employees and prospective employees should want to work here for the right reasons, not a false perception. Working in client services, in a very fast pace company with constant change and remotely from home can be hard and is not right for everyone. We believe the reviews are often similar because we’ve done a good job at creating a consistent, global, and remote culture. We hire, reward, incentivize, and promote on the same core values and operating principles throughout the organization. The result is that most people do not get widely different experiences We believe this is a good thing as it shows that we say what we do, it does not mean we are the right choice for everyone. We feel that there are a good mix of reviews here and hope that most employees are not writing in haste, but with the goal to really give insight to future employees and clients about AP. Thank you for taking the time to leave us a review and providing us the feedback. We need feedback to improve the experiences for all of our employees and your voice makes a difference.