A Mixed Experience with Room for Improvement - Anonymous employee Ably Employee Review

3.0
May 20, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked at Ably for a significant period of time and have a mixed experience overall. While there are some positive aspects, there are also several areas that left much to be desired. One of the positive aspects of working at Ably is that in the past, the company was known for providing excellent benefits and competitive salaries. However, in recent times, the salary structure has become somewhat stagnant and has not kept up with the rising cost of living, which is very disappointing. The company offers a fair amount of flexibility and autonomy, which is commendable. Compared to some other companies, the work/life balance is relatively better, although it is not without its flaws. This flexibility allows for a certain degree of independence and the ability to manage my own workload, which is appreciated. Another positive aspect of Ably is its main product. The product is solid and has a promising future.

Cons

One crucial aspect that determines the true character of a company is how it treats its employees when they depart. In the past, when employees left, we would only learn about their departure through a brief announcement, leaving a sense of isolation and a feeling of being shunned. This stands in stark contrast to other workplaces where leaving is handled with dignity, fostering a strong network of former employees who still feel valued. Unfortunately, Ably recently underwent some sad changes, which created a grim atmosphere within the organization. The communication surrounding these changes is lacking, with a Slack channel that feels lifeless and restricted from discussing any details. Additionally, Ably's shift from preaching a culture of openness and honesty to turning off chats during meetings where important questions about future careers may arise is disheartening. Employees should feel encouraged to ask tough questions and seek clarity, especially during uncertain times. This recent change contradicts the values that Ably once stood for, leaving employees feeling unheard and uncertain about their professional growth. Furthermore, there is a frequent and drastic redesign of teams and working methods, which leaves little room for employees to adapt and adjust to the changes. Micromanagement has become increasingly prevalent within the teams, putting pressure on delivering tasks without considering the wider context or understanding why certain processes may take longer to implement. This constant scrutiny gives the impression that employees are merely numbers on a spreadsheet, being evaluated solely based on how quickly they can deliver results. It is clear that a few individuals have been given roles that exceed their abilities, leading them to become excessively controlling. They constantly inquire about delivery timelines, creating arbitrary deadlines that are consistently pushed forward, as they don't truly represent actual deadlines. To summarize, Ably is a company that performs well in favorable circumstances but becomes quite unpleasant when faced with challenging times. Unfortunately, the current situation reflects a rough period for the company.

Explore other reviews about Ably

5.0
Jul 14, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, culture, and product

Cons

Market conditions are tough right now

1
avatar
Ably Response
2y
Thanks for your review. The People and the Product come up time and again as reasons why it's enjoyable to work here. I'm glad to hear that you enjoyed and appreciated the culture while you were with us.
3.0
Nov 13, 2023
Recommend
CEO approval
Business outlook

Pros

Their platform works well but their GTM was unfortunately all over the place. Benefits were solid and the sales org was given the proper tools to manage their day to day responsibilities. Sales Engineering org knows their stuff and was always willing to go the extra mile to make the most out of opportunities.

Cons

Very little training was provided and while they always said they wanted to support and coach their reps, there was very little follow through on it. Commercially, there was little to no inbound so most activities were focused on brute force outbound that yielded very little results. Management had no answers or provided no feedback on how to improve it. The overall feeling for any reps outside of London was that you were an afterthought - across all functions it felt as though they just going through the paces if not UK-based

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