Does Abacus Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Abacus Group employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Abacus Group. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Abacus Group?

58% of Abacus Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Abacus Group 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Abacus Group?

Anonymous Employee (8) , Anonymous (6) , Engineer (4) , Systems Engineer (4) , Technical Support Engineer (4) , Director (3) , Onsite Technician (3) , Client Support Engineer (2) , IT Support (2) , Senior Systems Engineer (2) , System Administrator (2) , Systems Administrator (2) , Team Lead (2) , Technician (2)

What are the pros of working at Abacus Group according to real employee reviews?

"Only pro is some of the people that work here are good people." ((in 10 reviews)); "Great environment and leadership." ((in 9 reviews)); "Learned useful skills and met some great coworkers." ((in 7 reviews)); "Team culture" ((in 6 reviews)); "Great Work Life Balance" ((in 4 reviews))

What are the cons of working at Abacus Group according to real employee reviews?

"Poor management and no resources." ((in 9 reviews)); "Nepotism is obvious, he hires all his friends, puts them in upper management roles and allows them to lay off more than half the company." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Abacus Group

Abacus Group reviews

Too Focused on Ticket Numbers - Anonymous Employee Abacus Group Employee Review

2.0

Jul 8, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good exposure to financial industry clients and enterprise IT environments.

Cons

There was too much emphasis on ticket metrics instead of actually resolving issues properly. Speed seemed to matter more than quality, which created unnecessary pressure.

Explore other reviews about Abacus Group

5.0

Jun 29, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I had a good experience working at Abacus Group. The company gave me strong exposure to IT support and client service, especially in a fast-paced environment. I learned a lot from coworkers and management was supportive when it came to training and growth.

Cons

Busy workload during peak hours.

1.0

Jul 5, 2026

Anonymous

Recommend

CEO approval

Business outlook

Pros

Supportive teammates who were always willing to help each other.

Cons

Staffing didn't seem to keep up with business growth. Taking on extra work became the expectation rather than the exception, and work-life balance suffered.

See reviews by: Helpful|Rating|Date|All

Jobs at Abacus Group

Onsite Technical Lead

Analyst, Enterprise Service Desk

Sittingbourne, England

£26K - £28K /yr

(Glassdoor Est.)

View job

Abacus Group reviews FAQs

Abacus Group reviews Abacus Group Anonymous Employee reviews Abacus Group review

Abacus Group

Too Focused on Ticket Numbers - Anonymous Employee Abacus Group Employee Review

Explore other reviews about Abacus Group

Jobs at Abacus Group

Abacus Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Abacus Group reviews FAQs

Jobs at Abacus Group