Pros
There are some really great, intelligent, innovative folks who actually pay attention and genuinely care about the company, its products, and its people. Some have left, and some new ones have come on board, but overall, AXS is good people. Despite the legacy tech, there's a lot of cool new stuff happening in engineering and throughout the company. The recent progress toward becoming a proper tech company is exciting, and means lots of shiny new toys to play with. Those two reasons are why I'd "Recommend to a friend". They really do make most of the cons worth the frustration. Also, benefits are decent. The office building and DTLA location are pretty cool, too.
Cons
"If you are someone who just wants to get by and not put in the work..." ...you probably already work here. Aside from that one review, almost every negative comment here is pretty accurate, even if it is coming from a disgruntled former employee. Some of those disgruntled former employees were once very dedicated and productive co-workers that those of us left sorely miss. And unfortunately, there are some folks still around who take full advantage of the fact that this is an easy place to get away with "acting productive" without actually being productive. Even with the progress being made, there's still a lot of resistance to positive change. Too many people are "set in their ways," and don't want to learn something new or lose their ability to contribute as little as possible. This applies to some management, too. Huge changes are made to roles, teams, resources, etc. without consulting the people effected by them. Often we don't find out until the day (or hour) the change is made. This leads to confusion, frustration, and resignations. Project managers come and go. We're hemorrhaging talent, and losing precious, in-depth knowledge of products and clients that multiple teams depend on. It's not great for morale, either. Same for promises and deadlines. The people who actually make the thing happen aren't consulted until after the thing has been promised. And even then, it's less consulting and more demanding. Which, of course, means tons of missed deadlines, because that's not how software development works. The "culture" campaign completely misses the mark. Culture comes from the top, and it's not something you can manufacture with gimmicks and hashtags. What's wrong with "Do good work, and don't be a jerk"? Or "Make something you can be proud of"? Can we get that part down first, before we break out the toys and hokey games? No amount of balloons or cupcakes can compensate for having to explain to someone that you're in any way responsible for the tool that makes them want to claw their eyes out every day. Know what _is_ fun and exciting? Building awesome products and seeing first-hand that people love using them. Having the bandwidth to tackle that annoying problem that you know you could fix if you could just get a few hours of not having to put out fires. Having a life outside of work.
