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      AXS

      Engaged employer

      AXS reviews

      Good Pay Plenty of Benefits - Customer Service Advisor AXS Employee Review

      4.0
      Feb 16, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Wagestream Decent Pay Targets Renovated Building Promotion

      Cons

      Some hiring decisions appear to be heavily weighted toward brief phone interactions or subjective "tone" rather than a holistic assessment of an applicant's full body of work and achievements. Using 1-on-1 office reviews solely as a follow-up to specific phone conversations can overlook the broader value a top-tier candidate brings to the table Favouritism Micromanagement

      Explore other reviews about AXS

      5.0
      Dec 19, 2025
      Content writer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible schedule and great perks

      Cons

      There are no cons at all.

      avatar
      AXS Response
      4mo
      Thank you for sharing your experience and for being part of the AXS team. We’re glad to hear that the flexibility, benefits, and overall employee experience have been positive for you. Creating an environment where employees feel supported, valued, and able to balance their work with life outside the office is something we continue to prioritize as we grow. Feedback like yours helps reinforce what’s working well and motivates us to keep investing in programs, perks, and opportunities that support our teams. We appreciate everything you contribute and are glad to have you with us at AXS.
      2.0
      Apr 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Ability to say you work in entertainment - Fairly relaxed hours - Easy work - Perks such as free festival tickets - Recruiters are stellar

      Cons

      - Strict 4-5 days a week in-office in a half-finished office in DTLA - Company is privately held, so there's next to no accountability for good financial / sales performance. As such, their sales team is shockingly bad and they lean more on their association with AEG than anything with their product - Tech / brand feels outdated, talent is extremely poor, industry best practices are nonexistent - This is largely because the pay is insanely low, even for LA - Poor management who has stayed in their job too long and refuses to manage, thus allowing disorder within teams - Cliquish culture, again largely because people aren't focused on doing their jobs

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