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AST Language Services

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Massive staff turnaround, horrible office, lack of benefits - Anonymous employee AST Language Services Employee Review

2.0
Feb 24, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people at AST are amazing. There are some of the sharpest, most clever people you'll have the fortune to work with.

Cons

Communication is a massive issue. The building where the company is situated is horrible, and I'm not sure why anyone would want to work there. It's cold and has sex workers hanging about outside; it's an awful place. Progression can be challenging. Those capable are often not allowed to progress in their job by pointless arguing and difficulties from the Managing Director. The pay is quite frankly a joke. The entry requirements for basically any job here is graduate level. However, the salary wasn't even graduate level for most people even in the year 2000. There's a massive staff turnaround, don't expect to know your colleagues for long.The handling of working from home during the pandemic was appalling. The lack of care for staff and their health should be a huge factor when working here. The Managing Director's refusal to even watch the news during the pandemic and putting his loneliness before staff health is unforgivable. Forcing people to come in before understanding the situation at hand could have caused a massive issue.

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AST Language Services Response
2y
I will address this review point by point: 1. We moved office premises a couple of weeks ago (July 2023). The company's previous premises, where we had been based for over 20 years, met our needs on various levels, including competitive rent, plenty of space and accessibility for key colleagues 2. Pay - our salaries have always been within translation industry and regional ranges. Job progression and taking on more responsibility are rewarded commensurately 3. Staff turnaround - there were a number of staff changes at the time of this review, but overall over the last 10-15 years our staff turnaround has been well below the average for companies of this size 4. Pandemic - this was an extremely difficult and challenging time for employees and employers alike. As an employer I had to strike the right balance between responding to the needs of the business and consideration of colleagues' welfare. Depending on your point of view I accept some may have felt I did not always get this balance right. But then the same applies to many other employers, including those running very large organisations, and to the majority of senior politicians. Andrew Schlich, Managing Director

Explore other reviews about AST Language Services

2.0
Apr 26, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Overall, AST's staff were extremely intelligent, supportive and great to work with

Cons

- Management was out of touch with business operations and hindered staff members in their work when involved - Management was erratic and fixated on unimportant issues - Management was too inflexible and resistant to change, e.g. regarding working from home - Staff members often took on additional duties outside their job description without a salary increase - Almost no salary increases were given without asking management

4
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AST Language Services Response
1y
All comments noted. As an employer we are now more pro-active on pay policy, but I think it's inevitable that salary negotiations will by default often be initiated by the employee. Andrew Schlich, Managing Director
5.0
Apr 24, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work with some fantastic people and feel like part of the team. The company will hone your skills as part of CPD. Company perks include a car parking salary sacrifice scheme, EPA, provides NHS Top Up towards prescriptions and dental care. The company also offers hybrid working in central Nottingham, close to all amenities and public transport. For an SME, the management is approachable and flexible where possible.

Cons

There are none that would be classed as Cons. Every company you work for has ups and downs. The outcome will always depend on how you deal with them.

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