Virtually no support and people, particularly men, yelling at you daily. - Customer Service Representative ASSA ABLOY Group Employee Review

1.0
Aug 1, 2024
Recommend
CEO approval
Business outlook

Pros

Some of the people you work around are ok, but the management was poorly run.

Cons

Being yelled at constantly by consumers due to product not being delivered or being faulty. Management was never available to escalate calls. Tech support was overrun and would try to push it back on you to rectify technical issues which you weren't trained to handle.

Explore other reviews about ASSA ABLOY Group

5.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Great people and environment. Location is convenient. Lots of company sponsored events.

Cons

No advancement opportunities. Company is very acquisition heavy but horrible with cross functional communication. Lots of surprises.

4.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity for growth, very interesting product, most of the staff are very helpful and like to share their knowledge.

Cons

Lack of training and documentation of processes but improving. Disconnect between Swedish and US economic factors.

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