Flexible schedule, decent pay for bilinguals, but room for improvement. - Web Customer Service Representative ASEQ Employee Review

4.0
Dec 1, 2024
Recommend
CEO approval
Business outlook

Pros

-Flexible work schedule -Work-from-home option after training -Free coffee, Christmas gifts (gift cards, chocolates)

Cons

-Repetitive tasks -Limited opportunities to connect with colleagues -Low pay for the amount of work expected -Lack of complete access to information, which results in delays when consulting other departments (can take weeks) -Fast-paced environment leads to incomplete or inaccurate information being provided to customers, resulting in frequent callbacks

Explore other reviews about ASEQ

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

une équipe sympathique, jours de congé supplémentaires pour les jours fériés

Cons

Heures supplémentaires (5-10 hrs) non rémunérées. L'équipe des ventes fait ce qu'elle veut et les autres departments doivent consacrer davantage de temps et de ressources à réparer leurs erreurs. congés de Noël obligatoires non rémunérés, hors jours fériés.

2.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

The on-campus office location is convenient.

Cons

The manager and low pay is why they've had such a high turn over. I was left alone after 1 week of training and when I taught myself the job, the manager was only avaliable through messaging. IF I got a response it was either passive aggressive or vauge.

See reviews by: Helpful|Rating|Date|All