Failing business. Going under quickly. - Account Manager ASAP Employee Review

1.0
Jan 4, 2023
Recommend
CEO approval
Business outlook

Pros

Building relationships with other remote co-workers and learning from them was the only positive at Waitr/ASAP.

Cons

Multiple mass firing events. Quick to let go of long-time employees. Loosing money daily. Does not care about their delivery drivers and has handed them off to "Delivery Logistics" Does not pay restaurant partners based on their contract. Surprises them with hidden fees such as monthly data fees. Closing multiple major markets due to loosing market share to DD & GH. "Moving away from delivery" to focus on stadium delivery & credit card sales. CEO too scared to communicate with workers and provides no direction or feedback. Upper management has no idea what is going on so they give vague directions which lead to sour relationships with restaurant partners and drivers.

Explore other reviews about ASAP

5.0
Nov 15, 2025
Recommend
CEO approval
Business outlook

Pros

Technician "Chris" was very professional. I was prepared to take care of my blown out tire and he pulled up unexpectedly. He was very professional from the beginning and made sure I was taken care of. God Bless ASAP. THANK YOU!

Cons

N/A very excellent service technician.

1.0
Jan 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not great, but not bad

Cons

Negative outlook for the longterm of the business

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