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ARC Document Solutions

Is this your company?

Tough company to work for because of conflicting business models. - Account Manager ARC Document Solutions Employee Review

3.0
Jun 16, 2008
Recommend
CEO approval
Business outlook

Pros

American Reprographics Company is the leading reprographics company in the United States, providing business-to-business document management services to the architectural, engineering and construction industry, or AEC industry. It also provides these services to companies in non-AEC industries that also require sophisticated document management services. The company provides its core services through a proprietary suite of reprographics technology products, a nationwide network of locally-branded reprographics service centers, and more than 4,000 facilities management programs at customers' locations throughout the country. Service centers are digitally connected as a cohesive network, allowing the company to provide its services to more than 140,000 active customers both locally and nationally.

Cons

ARC professionals deliver a wide variety of products and services, nearly all of them involving specialized digital production techniques, proprietary technology. Because of the way ARC acquires and integrates new reprographics companies into the corporation, it can feel like you are going in a million different directions.

Explore other reviews about ARC Document Solutions

5.0
May 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great friendly environment to work in

Cons

Since I was the intern, I was the youngest person there.

2.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

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