I've had 7 years of experience in various capacities including customer service. Decent company but declining industry. - Anonymous employee APL Employee Review

4.0
Jan 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Service center is casual. Work is not extremely difficult. Dozens of wonderful people as coworkers.

Cons

Call center climate not conducive to creativity; micro-management approach flows from the top down.

Explore other reviews about APL

5.0
Apr 3, 2025
Recommend
CEO approval
Business outlook

Pros

High quality talent at every level

Cons

Lack of upward mobility limits your earning potential

3.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

laid back environment, good rapport, exciting projects to work on

Cons

hard to get promoted if you are not a part of the core group

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