Great Place to Work - Network Technician ANAX Business Technology Employee Review

- Knowledge growth and opportunity to learn are tremendous here - Pay is great compared to experience level - Flexibility of own schedule

- The work-life balance can be a little crazy. There will be times when you HAVE to go the extra mile to get the job done. But if you are looking for a place to challenge you and grow exponentially, this is the place.

They pay well. If you're in it for a paycheck and have little life outside of work, this is the place for you.

Unlike most MSPs, you are assigned customers (with a secondary/backup tech assigned), so you receive direct calls/emails and have to juggle existing work and projects with new work/incoming requests. As opposed to a more help desk style approach, with incoming issues being triaged and spread over available technicians. Arbitrary 'billable' time requirements used to pressure and manipulate employees into devoting personal time to meet their arbitrary expectations. Maintenance tasks require some off hours work, and some clients have almost no off hours availability for server reboots and other maintenance. Just expect poor work/life balance and if not exceeding your *numbers* the constant nagging feeling that your next day might be your last. Management handles most of the advanced roles, so upward mobility unlikely. They do not supply a laptop, and you are expected to provide full support (I ended up buying a decent laptop only to not need it for my position with a new employer).