Competence, Ability (Manila, Philippines Site) - Anonymous employee AMS Employee Review

3.0
Sep 23, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Staff, Very light environment - frontline employees are very cooperative. New HR is more competent than the previous one. Facilities has improved a lot - and we are realising the efforts of the new Facilities Manager.

Cons

I guess I just have a problem with the temper of the Centre Head, in our last APAC townhall he spoke about being "profiled" by John Collington? I wasn't sure if that was a criticism to the leadership he is getting; more so we thought it was very inappropriate to have vented out in that venue. There is also lack of follow through, they are only great during the onset - example is this work stream project, which at first was very hyped but i moving on I just see them smoking at the 9th floor more often than ever.

avatar
AMS Response
10y
Thanks for your comments. I am pleased to read your comments about the improvements you have seen As you know I visited the centre in June and have been really pleased with the progress that has been made since then. However, I would be really interested to hear more about your experience in the Manila office and particular your comments about the Centre Head and progress on Project Leap. Please contact me in confidence at sheena.cartwright@alexmann.com

Explore other reviews about AMS

5.0
Dec 3, 2025
Recommend
CEO approval
Business outlook

Pros

No micromanagement Great work life balance

Cons

Bonus can be hard to obtain

1.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

6
See reviews by: Helpful|Rating|Date|All