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      AMR

      Part of Global Medical Response

      Engaged employer

      AMR reviews

      Lead EMS Dispatcher - Anonymous employee AMR Employee Review

      2.0
      Jan 14, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of hours available, good learning experience

      Cons

      Mandated call ins at random times, even on off days if someone doesn’t show, disorganized, lots of turnover. Medics could run on a truck for over 24 continuous hours. That’s worn down people driving an ambulance, administering meds and patient care with no sleep or “fuel”.

      Explore other reviews about AMR

      5.0
      May 27, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

      Cons

      Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

      avatar
      AMR Response
      4w
      Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
      5.0
      Jun 22, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

      Cons

      Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

      avatar
      AMR Response
      15h
      Thanks so much for the 5-star review—we appreciate you sharing your experience and long-term perspective, and it’s great to hear the positive impact of recent changes in culture and leadership. We also value your feedback on staffing and scheduling, and we’ll share your comments with leadership in the spirit of continuous improvement.
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