Just got Surface Pros! - EMT-Basic AMR Employee Review

4.0
Jun 1, 2017
Recommend
CEO approval
Business outlook

Pros

Serious training program that allows you continued in field practice if you feel like you need more. Generally great people to work. There was a short time when I was solo because my partner went back to school and there was only 1/30 people I worked with in that time I didn't like. Fire is first on scene for almost everything so there is plenty you don't transport. Nap time. Love the uniforms. Plenty of time to study or do some other activity you enjoy between calls.

Cons

Some shifts are worked significantly (3x) as hard as others which also means particular shifts are nearly impossible to receive coverage for. Limited to 72 hours of sick pay per year regardless of how much you have accrued. PTO and sick pay accrual rate does not increase if you work overtime. Overtime is sporadic and difficult to get. Sometimes dealing with fire can be difficult.

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
1mo
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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AMR Response
1d
Thanks so much for the 5-star review—we appreciate you sharing your experience and long-term perspective, and it’s great to hear the positive impact of recent changes in culture and leadership. We also value your feedback on staffing and scheduling, and we’ll share your comments with leadership in the spirit of continuous improvement.
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