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      AMR

      Part of Global Medical Response

      Engaged employer

      AMR reviews

      Getting better - Paramedic AMR Employee Review

      4.0
      Aug 9, 2016
      Paramedic
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked in EMS for 20+ years at Rural/Metro. We were recently aquired by AMR. Finally, there's some light at the end of the tunnel. AMR has made so many changes for the better it's almost unreal. Better pay, better equipment, better attitudes from management.

      Cons

      Still short staffed, and still cleaning up the mess that R/M made, but it's a much better place to work now

      Explore other reviews about AMR

      5.0
      May 27, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

      Cons

      Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

      avatar
      AMR Response
      3w
      Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
      5.0
      Jun 22, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

      Cons

      Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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