3.0
Oct 23, 2008
Current employee
Modesto, CA
Recommend
CEO approval
Business outlook
Pros
There are a variety of different departements to work in.
Cons
My 9 months in Customer Service have been tough, to say the least. AMR's billing practices are extremely frustrating for the CSR and for the patients. AMR is greedy and sends out bills to patients when we haven't heard from the insurance in 30 days, then precollection notices saying to pay before it defaults to collections. Then their cash department is super slow in posting payments, and we keep sending out late notices to patients when we have had a payment for 7 days.