Call volume is high and the systems they use are terrible. - Call Center Representative AMP Smart Employee Review

1.0
Mar 3, 2021
Recommend
CEO approval
Business outlook

Pros

I got good hours The work environment is great and the people are awesome.

Cons

Lots of angry customers. The company is predatory in my opinion and there are many customers that are stuck with security systems they don't want but just can't afford to cancel. Extremely high call volume The POS system they use is made in-house by programmers and it is terrible to use and super slow.

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5.0
Oct 3, 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work and has a good vibe

Cons

Its in Lehi and traffic sucks

3.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

The people in general wanted to work together as a team. There was a lot of events together at least once a month where they go out in the "field" and reach out in rural areas for people who are not as saturated with the solar industry.

Cons

The main leader in my local area was very great at being able to perform at a high level. unfortunately they were unable to talk/mentor/help others reach their own personal and professional goals and was only interested in their own well being. People had to learn and self-teach, and for those coming from other backgrounds it can be a brutal sink or swim situation.

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