Tone Deaf - Credentialing Analyst AMN Healthcare Employee Review

2.0
Nov 2, 2021
Recommend
CEO approval
Business outlook

Pros

Remarkable and hard working team led by truly fantastic Supervisors, Managers, and Directors. People are passionate and this team has what it takes to succeed. Always opportunities to learn and grow. Remote work (during the Pandemic)

Cons

The company is tone deaf..... especially C-Suite leaders. We are trying our best throughout the past two years in a pandemic and yet, we have little to zero support from executive leaders. They continue to put us and other teams in a position where we are overworked, underpaid (tired of hearing they are looking at comp...) and continue to push unrealistic expectations on the Credentialing team with no new staff. Trust and Respect are no longer core values and the finger pointing is real with other departments. We continue to hear this is a "credentialing problem"…. After record volume, record # of projects resulting in OT and a work life balance that is non-existent, people have broken down….. and yet, here comes a new record breaking Project that is looking like it will be a disaster because of Credentialing and the unrealistic expectations of the team and their leaders. AMN is breaking their people and yet we hear nothing but the typical response of we appreciate you…

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AMN Healthcare Response
4y
Thank you for sharing your honest review with us. We strive to foster a positive experience here at AMN and apologize for not meeting those expectations. Your feedback is important to us and if you would be open to it, I would like to discuss your experience leadership, workload and department expectations. Please feel free to contact me at Jay.Carpenter@amnhealthcare.com. Jay Carpenter, Head of HR Business Partners and HR Operations

Explore other reviews about AMN Healthcare

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

My experience with AMN’s hiring and onboarding process has been truly best-in-class. Every interaction—from Talent Acquisition to leadership—was professional, thoughtful, responsive, and genuinely human. Communication was clear and timely, expectations were well managed, and I felt respected throughout the entire process. What stood out most was the people-centered culture. AMN doesn’t just talk about values—you can feel them in how they engage with candidates and new team members. The onboarding experience has been equally impressive: organized, welcoming, and intentional. I’m excited to be part of an organization that leads with both excellence and heart.

Cons

None that I have encountered yet.

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AMN Healthcare Response
3d
Thank you for taking the time to leave a review with us, we are so happy to hear about your positive experience with AMN Healthcare! Please reach out if you ever want to discuss your experience further, drew.trustwell@amnhealthcare.com. Drew Trustwell, Human Resources, AMN Healthcare
5.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

AMN Healthcare is a company with a clear purpose and a strong emphasis on people, development, and collaboration. There’s a genuine effort to create an inclusive and supportive culture, and you’ll find a lot of passionate individuals who care about the work and the impact it has on healthcare communities. Strong mission and purpose — Work feels meaningful, especially knowing it contributes to healthcare outcomes Investment in development — Opportunities for learning, mentorship, and career growth are visible and encouraged Collaborative culture — Many teams are supportive and willing to partner across functions AMN Healthcare is a strong place to grow your career if you value purpose-driven work and development opportunities. The biggest opportunity lies in simplifying how work gets done and ensuring consistent experiences across teams.

Cons

That said, like many large and evolving organizations, there can be challenges around alignment, prioritization, and navigating complexity across teams. The experience can vary significantly depending on your role, leader, and part of the business. Organizational complexity — Navigating systems, processes, and cross-functional work can sometimes feel heavy or unclear Inconsistent experiences across teams — Culture and execution can vary depending on leadership and business unit

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AMN Healthcare Response
1mo
Thank you so much for taking the time to leave us a review, we are happy to hear about your positive experience while working with us. If you would like to discuss your feedback regarding organizational alignment, please feel free to contact me at drew.trustwell@amnhealthcare.com and share your thoughts on how we can improve. Drew Trustwell, Human Resources, AMN Healthcare
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