Pros
If you’re doing it PRN style you can strategically avoid some of the major issues. Most CCs and supervisors are kind and understand their in the trenches with you. Company tries sometimes to make changes.
Cons
No real safety plans that are effective other then round every 15 minutes, With a weird time limited of five minutes or late for 8 clients. Horrible training, probably the worst I’ve ever seen. You waste your time staring at power point presentation that are not well put together for your first day, and then get trained by another CC for a week, usually not at your main house. Other Trainings are usually also inconvenient for all shifts. If your PRN or overnight, or have another job you don’t have much room to figure out how your going to join a training. There also announced like two weeks before and only one time and date available, can also change time and date a week before. Told to interact with clients but you have no real training to work with people who are Usually in an unstable mental state and so if something where to happen you can’t actually help beyond how a decent human being would respond. No 24/7 physical nurse or doctor on staff for all 6-8 houses, everything is virtual, medication management team only works in office. At times espically overnight unable to get in contact with medical professionals. I’ve had at least three scary ER situations and had to make reasonable decisions for someone’s health and have gotten reprimanded for putting client first because nurse didn’t give approval.. nurse didn’t respond over virtual chat for one hour+. Supervisors are so busy and stressed. CC or client coordinators are expected to be chefs, medical transports, therapist, transportation in general, medical personal, security, janitors, enforcer’s and much more without proper training. Constantly single staff to 8 clients because of constant turn over rate.