Good Job - Carer, Live-in carer ALHomecare Employee Review

4.0
Aug 15, 2025
Recommend
CEO approval
Business outlook

Pros

good pay, training provided, good management

Cons

Difficult comunication with families and management

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ALHomecare Response
9mo
Thank you for your feedback and for highlighting the positives such as pay, training, and management. We are glad that these aspects of your experience stood out. We are sorry to hear that communication with families and management felt difficult at times. Clear and open communication is something we value highly, and we are always working to strengthen this area. We encourage carers to reach out to us directly whenever challenges arise, as our team is here to support and mediate to ensure smoother collaboration with families. Your comments are very helpful, and we will continue to improve our processes so that carers feel fully supported and communication is as straightforward as possible.

Explore other reviews about ALHomecare

3.0
Jun 18, 2024
Recommend
CEO approval
Business outlook

Pros

I am finished by 2 pm

Cons

Lack of communication with management.

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ALHomecare Response
1y
Thank you for your feedback. We will be very happy to hear back from you at support@alhomecare.ie to discuss further. We do provide a great support to all our carers and families, however we can only help when any issue has been communicated to us. We are looking forward to hearing from you. Your ALHomecare team.
3.0
Sep 23, 2025
Recommend
CEO approval
Business outlook

Pros

The recruitment process with HR is quick and smooth. You get placed with a family relatively fast. It provides stable work and accommodation while you are on placement.

Cons

The company could do a much better job protecting and supporting employees. Once the family ends your placement, there is little to no proactive support from the agency. The company does not clearly explain next steps after a placement ends. Any disagreements with the family are left entirely for you to handle — the company does not get involved. Because you live with the family, you often feel pressured to accept their demands and solve problems yourself. Families can take advantage of this situation, and you have very limited ability to refuse requests. It feels like the company’s role is mostly limited to creating the contract; everything else is left for you and the family to manage.

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ALHomecare Response
9mo
Thank you for taking the time to share your feedback. We are pleased to hear that you found the recruitment process smooth and that placements provided stability and accommodation. We are, however, sorry to read that you felt unsupported at certain points in your experience. At ALHomecare, one of our greatest strengths is the ongoing support we provide to both carers and families — not only at the beginning, but throughout the entire placement and even when a placement ends. Our team is always available to step in, answer questions, and help resolve any difficulties that may arise. We also maintain close communication to ensure carers understand the next steps after a placement finishes, and we work hard to arrange new placements as quickly as possible. In situations where disagreements occur, we take an active role in mediating between carers and families. We know that live-in care presents unique challenges, and we are committed to ensuring carers never feel left alone to manage these on their own. We value your suggestions, as feedback like yours helps us continue to improve. Most importantly, we want to reassure all our carers that our support system is designed to stand behind them every step of the way.
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