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ALEX - Alternative Experts

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System Support Aanalyst (Help Desk) A part of Data Science Team - Systems Support Analyst ALEX - Alternative Experts Employee Review

3.0
Aug 6, 2020
Recommend
CEO approval
Business outlook

Pros

For some people the flexibility might be better (every other Friday off), but in my case I do not think that the work I was doing was necessary for me to take every other Friday off (listing this as pro either way). -Offered a Development position (System Support Analyst) -PTO/ other benefits

Cons

-No structural training for development position due to lack of training there is difficulty to move up in the company and to transfer skills learned into higher position -All training is done on you own time which can be difficult if you are continuing your education, studying for certifications, and working full-time -unwilling to teach or to advance through senior professionals which makes it difficult to apply any knowledge learned form school -DevOps training can be difficult form of training due to lack of foundational knowledge in IT. -Conduct IT positions on strict regulations based on higher education (Bachelor degree required). This is also part of the reason why a person in development position is unable to advance in the first place. -tasks may be rudimentary if skills do not develop and will be stuck data labeling for engineers and developers.

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ALEX - Alternative Experts Response
5y
Thank you for your positive impact at ALEX and the valuable feedback you’ve provided. We encourage employee engagement from day one and are proud of our open door policy across the organization even during the trying times of COVID-19. These insights offer an opportunity for improvement and growth as a company - and your thoughts are an important part of that process. As a woman-owned small business, our female workforce is very important and over 61% are in managerial and technical positions across corporate and contract positions – including IT and related areas. As always, ALEX considers all applicants for employment based on his/her qualifications for the job without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, or individuals with disabilities and gives all employees equal opportunity in respect to benefits, compensation, training, and promotions in accordance with all applicable laws and without regard to status.

Explore other reviews about ALEX - Alternative Experts

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

This is an amazing place to work. The company truly cares about you and wants you to succeed. They will invest in your growth and you will feel like you are apart of a family.

Cons

Standard contracting work cons such as availability, funding, and stability

5.0
Oct 8, 2025
Recommend
CEO approval
Business outlook

Pros

People centric, feeling valued, work-life balance, leadership that cares, great colaboration.

Cons

I don't see any cons at this time

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