Contact center - Travel Sales Agent AIR MILES Employee Review

Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture