A Great Place to Work - Anonymous employee AIR MILES Employee Review

4.0
Nov 15, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Perks and benefits are modern, competitive, and fair. The culture, overall, is positive and the people are great. It’s a “work hard, play hard” kind of vibe. Opportunities for advancement within the organization are encouraged by Leadership, when available.

Cons

The company itself is going through a challenging period. Leadership could be more transparent and consistent with communication. Resources on some teams are slim and some associates feel they are overworked.

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AIR MILES Response
3y
Thank you for taking the time to share your feedback. I am so glad to hear that enjoyed our employee-focused environment and culture, and the perks and benefits that were created to recognize and reward our Associates and their contributions to the organization in meaningful ways. I am also happy to hear that you felt supported in advancing your career while at AIR MILES. This is of utmost importance to us. AIR MILES is going through an exciting transformation as we take steps to progress and revitalize our business model and team structure in support of maximizing the value of our Program for our Partners and our Collectors. We do our best to keep a focus on establishing effective Change Management practices and communication plans to keep our Associates informed and feeling positive about the direction that we’re going in, and to continuously enhance our approach to working through these changes. Our monthly Business Reviews and weekly Program Pulse email updates are just a couple of the ways we try to keep Associates informed of business developments. One of our top priorities continues to be to enable our Associates to achieve work-life balance through this period and beyond, and we will keep a keen focus on resource management and efficient workflow into 2023. Thanks for sharing your perspective, Dimitri Benak - VP, People and Culture

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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