Great culture, stagnant future - Anonymous employee AIR MILES Employee Review

3.0
Jul 19, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall I loved my time at AIR MILES. I learned so much and felt that the team and the company invested in my growth and learnings. The company and team culture was great.

Cons

Often I felt that innovative ideas or projects were cancelled after months of work only to brought up again years later (all the work would be updated and redone before it was once again abandoned). Ultimately, I found this too frustrating to stay. Advice was only listened to when it came from outside consultants. Hopefully with Sobeys having left, AIR MILES will be quicker and more open to bigger ideas.

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AIR MILES Response
3y
Thank you for your review. I’m so glad to hear that you loved your time at AIR MILES and that you learned a lot from your team and the company. We take great pride in our range of initiatives that promote growth and learning. We also strive for an environment of innovation and I’m sorry to hear you didn’t get to experience this at AIR MILES. Indeed, innovation should come from within, and we have recently introduced a program called “Imagine If”, a new way for Associates to share their ideas and suggestions on opportunities for continual improvement. I certainly agree that the best ideas start with our Associates as they know better than anyone how we work as an organization. We believe that “Imagine If” is a key first step to empowering our Associates to try things differently, share different points of view and expand our thinking. I wish you all the best in your future endeavours. Dimitri Benak, VP of People and Culture

Explore other reviews about AIR MILES

5.0
Jan 25, 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits Great co-workers Fully remote Lots of fun employee events - got to meet a lot of cool folks at the company through it

Cons

Lots of different roles within the chain of command so different objectives are being passed down Sometimes hard to feel if you're making a difference

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AIR MILES Response
3y
Thank you for the positive feedback. Our Associates are at the heart of our strong company culture and are truly what makes AIR MILES such a great place to work! We are glad to hear that you enjoyed the benefits and events offered to our Associates, as well as our remote-first working model. We appreciate your perspective on feeling as though your work makes a difference. We strongly believe that our people are our greatest asset and that the work done at all levels of the organization contributes to our success as a business. During our January Business Update, our Executive team shared our Strategic Imperatives for 2023 and the ways we will continue to scale as an organization to help Associates under the "big picture" and where their role fits in. We also recently introduced a new Goal Setting process to better align with our quarterly planning process, and to encourage more regular conversations about goals between Leaders and Associates. For Associates with questions regarding the impact of their role, we encourage you to speak to your leader or Manager Once Removed for guidance. Thanks again for your feedback, and all the best. Dimitri Benak - VP, People and Culture
1.0
Jun 4, 2025
Recommend
CEO approval
Business outlook

Pros

Making people write reviews to

Cons

And Review things just to

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