No Service-All Sales - Customer Service Representative (CSR) AGI SureTrack Employee Review

2.0
Sep 5, 2023
Recommend
CEO approval
Business outlook

Pros

Before it was bought out there was a great team that worked well together. Benefits were great as they gave you a co-pay card so your out of pocket was virtually nothing.

Cons

Took away all perks. Instead of helping customers we were told we had to tell them about other products they could buy to upgrade what they already had.

Explore other reviews about AGI SureTrack

5.0
Feb 28, 2023
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Great people, nice building, friendly

Cons

Parking lot had grass in in on. The curb

3.0
Mar 6, 2023
Recommend
CEO approval
Business outlook

Pros

Small company, production staff are great to work with, health benefits are pretty good and there are great options for extra benefits that most companies don't have, they fully vest 401K,

Cons

Management prefers brown noses rather than experience for promotions. Suggestions don't really make a difference because they don't want to invest the time to make the changes. The company is having a hard time getting enough orders to cover expenses and just did a good size lay off in January 2023. Some employees make the work environment hostile.

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