It’s fine…. everything is fine - Clinical Outcomes Manager ACES ABA Employee Review

3.0
Apr 1, 2022
Recommend
CEO approval
Business outlook

Pros

Depending on the office you are in ACES can be really supportive. Lots of strong clinicians where you can learn a lot and grow professionally. ACES can also be a good place for newer clinicians in terms of support and resources available.

Cons

In the last 2ish years ACES has really prioritized billing over all else which can and does put clinicians in a an ethical quandary in terms of best practices . Quality of CEUs are inconsistent and can leave a lot to be desired. They no longer provide reimbursement or a stipend for CEUs. Out of touch executive board makes a lot of the big decisions and will demand things like all clinicians in the office on Tuesday’s to increase office moral and mandatory peak performance meetings with no adjustment for mandatory non-billable meetings. RBTs/BIs should unite to get better hours and cancellation pay, because ACES is not motivate to fix the system on their own. Heck, supervisors should unionize so that mandatory non-billable expectations are decreased. Also, don’t get me started on diversity (or the lack of diversity) within the organization. Little diversity at the top, but they love to bring up how diverse and inclusive ACEs is.

Explore other reviews about ACES ABA

5.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

Hard work and the days can be long but very rewarding

1.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

barely any pros. the kiddos themselves and the relationships with them you build.

Cons

RUN. cash cow private equity company. They used to be a great company until as of late. Now it’s all about chasing the money . They fired an entire team just to use AI for scheduling that doesn’t know what a “schedule” or “availability /hours available” are. and if you don’t just say yes to the 1 hour warning text from an AI bot? good luck not getting written up and talked down to. The force you to use your personal phone and blow it up through the entire day , but don’t pay a phone stipend or provide a work phone. turn over is insane to the point “new” RBT’s don’t even know who the clinic director is and thinks they are a fellow RBT. most gossip and clique together and if you don’t belong within that- good luck getting any support or guidance.

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ACES ABA Response
5d
Thank you for taking the time to share your feedback. We understand that workplace changes can impact employees differently, and we value hearing these perspectives. We are committed to continuously evaluating our processes, technology, and employee experience. Feedback regarding communication, scheduling, leadership support, and workplace culture helps us identify opportunities for improvement. We appreciate this feedback!
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