Communication channels are messy - Behavior Intervionist ACES ABA Employee Review

2.0
Oct 2, 2019
Recommend
CEO approval
Business outlook

Pros

Personally, I don't have any pros working here.

Cons

1. Communication is whack. •Being given this whole channel of "call this, so they can call parents, so we can notify of blah blah blah" is super messy and inefficient. I'm being told different things by different people and policies are always changing. I called off for a business trip and when I get back, I'm in trouble for not notifying anyone, when I had already gone through the proper channels (that they apparently don't check). And after that incident, a notice gets sent out about how to /actually/ call off in advance. •The fact that our main channel of communication is an app (LUA) on the company iPad we are given and that we are NOT allowed to download to our personal phones means that I'd miss messages left and right if I stepped anywhere away from my iPad. I had asked a few supervisors for their phone numbers for quicker communication, and although they gave it to me, they also said I should just LUA them. Literally the whole point is to communicate if I can NOT LUA them... I received a message saying a requirement had not been met for the current month, but I had never received that notice ever. And I had not been doing anything different outside of my sessions. I have no idea what this requirement is or where it came from. There was also another monthly requirement that I didn't know about until I had to get in trouble for it.

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5.0
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Pros

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Cons

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1.0
May 26, 2026
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CEO approval
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Pros

barely any pros. the kiddos themselves and the relationships with them you build.

Cons

RUN. cash cow private equity company. They used to be a great company until as of late. Now it’s all about chasing the money . They fired an entire team just to use AI for scheduling that doesn’t know what a “schedule” or “availability /hours available” are. and if you don’t just say yes to the 1 hour warning text from an AI bot? good luck not getting written up and talked down to. The force you to use your personal phone and blow it up through the entire day , but don’t pay a phone stipend or provide a work phone. turn over is insane to the point “new” RBT’s don’t even know who the clinic director is and thinks they are a fellow RBT. most gossip and clique together and if you don’t belong within that- good luck getting any support or guidance.

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ACES ABA Response
3w
Thank you for taking the time to share your feedback. We understand that workplace changes can impact employees differently, and we value hearing these perspectives. We are committed to continuously evaluating our processes, technology, and employee experience. Feedback regarding communication, scheduling, leadership support, and workplace culture helps us identify opportunities for improvement. We appreciate this feedback!
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