Relay officer - Relay Officer ACE Employee Review

2.0
Nov 8, 2017
Recommend
CEO approval
Business outlook

Pros

Not customer facing, easy to locate office, internal shift swapping, salary packaging, 24/7 rotating roster with preferences considered, quarterly bonuses

Cons

Zero internal growth, micro managing, constant union battles, almost min. wage, abuse from clients, out of date software, poor staff retention, one headset to last your career.

Explore other reviews about ACE

5.0
Mar 13, 2020
Recommend
CEO approval
Business outlook

Pros

Good environment with outgoing individuals

Cons

No cons to think of

4.0
Dec 2, 2015
Recommend
CEO approval
Business outlook

Pros

Everyone is very amiable, very reasonable, and most of all very fair to customers, as well as employees. Very understanding, very helpful, willing to train from no experience or refresh if you might be a little rusty.

Cons

Sometimes very long hours. No benefits. Sometimes too much shuffling of projects to make too many things happen at one time for the size of staff.

See reviews by: Helpful|Rating|Date|All