Ok Pay but That’s It - Anonymous employee ACE Cash Express Employee Review

1.0
Jan 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay that’ll work depending on what you need

Cons

They really don’t value you as a human being, just a number or vessel to hit their metrics. They really don’t want you to have a life outside of ACE- and don’t expect help when you start work. They will push you through training and you’ll find yourself traveling to and running a different store everyday (with no transportation assistance) and drowning by yourself before you know it. On bad days you can have up to 15-20 people waiting on you with a 30 min wait to get one person’s check approved. There will be more criticism than attempts to help you get better. There is no “calling out” or leaving early, as you are solely responsible for your location that day. There are no lunch breaks either and because it’s just you in the store locked in the cage, there’s no leaving to get food.

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ACE Cash Express Response
11mo
We appreciate you sharing your experience. Our goal is to provide a fair and supportive workplace for all employees, and we take feedback like this seriously. We are always working to improve our policies and practices. We value the time and effort of our employees and wish you the best in your future endeavors.

Explore other reviews about ACE Cash Express

5.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

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ACE Cash Express Response
9mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
4.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

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ACE Cash Express Response
1d
Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
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