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      ACE Cash Express

      Engaged employer

      ACE Cash Express reviews

      Good benefits, horrible business practices but okay job to start with a career in finances - Customer Service Associate ACE Cash Express Employee Review

      3.0
      Jul 11, 2019
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, pto, always got my days that I requested off

      Cons

      High prices for services, continued pressure to sell debit cards and direct deposits to returning customer, high prices to cash checks and the long verification process to cash checks while dealing with angry customers, continued to change loan products that were extremely expensive and would feel bad for the customers knowing the loans were too high to pay back, mostly women so a lot of gossip, favoritism

      Explore other reviews about ACE Cash Express

      5.0
      Aug 12, 2025
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Meet great ppl. Leadership is awesome.

      Cons

      Can’t go outside for a break. Stuck inside the office for 10 hours.

      avatar
      ACE Cash Express Response
      9mo
      Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
      4.0
      Jun 5, 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

      Cons

      Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

      avatar
      ACE Cash Express Response
      3d
      Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
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      ACE Cash Express reviewsACE Cash Express Customer Service Associate reviewsACE Cash Express review