Good company overall, department quality varies - Anonymous employee AARP Employee Review

3.0
Jan 1, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Noble mission of helping older adults live their best lives. New building with cafeteria and fitness center. Most teams get to use 40 service hours per year. Decent healthcare and vacation package.

Cons

The benefits, salary, and quality of work vary drastically based on department, team, and supervisor. Some people do not get to use their 40 service hours, although it is cited in the benefits package. There is no standard telework policy across the company which creates tension. Some people are severely overworked while others have a great work/life balance. It truly depends on your individual supervisor. Advice to those interviewing is to really clarify what is expected of you and try to feel out the culture of the team before you accept the position. You must be in the position for 1 year before you can switch to another role within AARP.

Explore other reviews about AARP

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

2.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

benefits are strong - pension, vacation, sick, caregiving work life balance is generally good

Cons

AARP suffers from a serious toxic work culture, particularly in the IT and Digital Transformation departments. Leadership is atrocious. People leading the 2 key technology functions for the business are incompetent and ego maniacs. Both departments are extremely toxic with burned out employees and contractors. Money gets wasted in the extreme due to these factors. Constant signal switching on projects and priorities. Everyone you work with is unhappy. Bullying and retaliation are common. Avoid these departments in particular, but the whole organization is top heavy, with terrible leadership all around. Still there are some great and talented people, but it's not the norm, and senior leadership is wrought with incompetence and arrogance. The organization flails around endlessly, and blows money with no discipline or rigor to their work and methods. Think someone is juicing the Glassdoor numbers with people saying the place is great. No opportunity for growth. The organization tries to do good work, and does in many ways, but it's so poorly run that it severely hampers its potential.

4
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