AARP Public Policy Institute - Researcher AARP Employee Review

3.0
Jul 13, 2017
Recommend
CEO approval
Business outlook

Pros

The benefits are terrific (this is one of the last companies to have a traditional pension). Most offices have normal hours so work-life balance is pretty good. Most staff are highly committed to improving seniors' lives and work collegially. Also, there's job security because AARP will be around for a good long time, even if the brand is getting a little dated.

Cons

As others here have mentioned, AARP manages staff through rolling layoffs. Every few years there's a new CEO who decides to leave his or her mark by laying off staff. The process always takes months and causes endless anxiety and insecurity even among staff who are spared (this time around). As others have also mentioned, the meeting culture is ridiculous. Most people attend 2-3 meetings a day, and managers attend many more a day. Many of these meetings are during lunch because all the available people are booked up during regular hours. The Public Policy Institute is a mixed bag. Some teams function well and have competent bosses. Others teams, not so much, with bosses who are overwhelmed and blame staff for their own delays in reviewing or making decisions. There's a lot of cliquishness, including among managers patting each other on the back and giving each other bonuses, and unfortunately this is modeled by the EVP (chief policy officer). Good luck getting hired for the EVP's personal staff if you're not blond. AARP wastes tons of money on various things. There are the gimmicky campaigns that have little meaning and are meant to give members a sense of participating without actually influencing. There's the $$$ innovation lab with moss growing on the walls that few use because it's inconvenient to get to. Finally, in a throwback to outdated management practices, the new CEO is moving most staff into cubicles. Everybody outside management is going to a cubicle, although some squeaky wheels have been spared at least temporarily. In PPI, the result is that junior and senior researchers who have to think for a living are squashed into cubes with little room for their research files and the noise level is high because they're surrounded by other unhappy researchers who have to talk to their bosses, the plumber, or anybody else during their workdays.

Explore other reviews about AARP

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

2.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

benefits are strong - pension, vacation, sick, caregiving work life balance is generally good

Cons

AARP suffers from a serious toxic work culture, particularly in the IT and Digital Transformation departments. Leadership is atrocious. People leading the 2 key technology functions for the business are incompetent and ego maniacs. Both departments are extremely toxic with burned out employees and contractors. Money gets wasted in the extreme due to these factors. Constant signal switching on projects and priorities. Everyone you work with is unhappy. Bullying and retaliation are common. Avoid these departments in particular, but the whole organization is top heavy, with terrible leadership all around. Still there are some great and talented people, but it's not the norm, and senior leadership is wrought with incompetence and arrogance. The organization flails around endlessly, and blows money with no discipline or rigor to their work and methods. Think someone is juicing the Glassdoor numbers with people saying the place is great. No opportunity for growth. The organization tries to do good work, and does in many ways, but it's so poorly run that it severely hampers its potential.

4
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