The Association seems to have lost its way - Anonymous employee AARP Employee Review

3.0
Mar 17, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, dedicated employees here, and good resources. AARP is a well-known and mostly trusted brand.

Cons

Upper management is uninspiring and doesn't seem to know what it's doing. Huge resources are often committed to projects that never fulfill expectations. The much-touted One AARP is not happening internally; each big division seems to go its own way. And externally the AARP brand is still a multiplicity of identities, only a few of which really resonate with members.

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5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

2.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

benefits are strong - pension, vacation, sick, caregiving work life balance is generally good

Cons

AARP suffers from a serious toxic work culture, particularly in the IT and Digital Transformation departments. Leadership is atrocious. People leading the 2 key technology functions for the business are incompetent and ego maniacs. Both departments are extremely toxic with burned out employees and contractors. Money gets wasted in the extreme due to these factors. Constant signal switching on projects and priorities. Everyone you work with is unhappy. Bullying and retaliation are common. Avoid these departments in particular, but the whole organization is top heavy, with terrible leadership all around. Still there are some great and talented people, but it's not the norm, and senior leadership is wrought with incompetence and arrogance. The organization flails around endlessly, and blows money with no discipline or rigor to their work and methods. Think someone is juicing the Glassdoor numbers with people saying the place is great. No opportunity for growth. The organization tries to do good work, and does in many ways, but it's so poorly run that it severely hampers its potential.

4
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