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AAA The Auto Club Group

Engaged employer

Great Organization for Long term stable employment and benefits - Customer Service Representative (CSR) AAA The Auto Club Group Employee Review

5.0
Jul 2, 2025
Recommend
CEO approval
Business outlook

Pros

Great work from home job with good benefits and stable employment

Cons

None really, just make sure that you are licensed in property and casualty prior to applying for the job.

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AAA The Auto Club Group Response
11mo
Thank you for taking the time to provide us with a review as a former employee. We are glad to hear you had a positive experience with our benefits and work from home culture. We greatly value your feedback!

Explore other reviews about AAA The Auto Club Group

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

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AAA The Auto Club Group Response
1w
Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Decent coworkers and steady paycheck

Cons

Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

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