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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Company does not value employees - Customer Service Representative AAA The Auto Club Group Employee Review

      3.0
      Apr 30, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent work from home opportunity with benefits.

      Cons

      Company does not value employees or offer work-life balance. After working night shift with the company for 3+ years, I needed to get off night shift due to personal issues. There were bids open for the schedule I was requesting but I was not allowed to change schedules.

      avatar
      AAA The Auto Club Group Response
      1y
      Thank you for taking the time to write a thoughtful review. We genuinely appreciate your feedback. If you'd like to provide any additional information, please feel free to email us at TalentAcquisition@acg.aaa.com.

      Explore other reviews about AAA The Auto Club Group

      5.0
      Jun 8, 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      avatar
      AAA The Auto Club Group Response
      3w
      Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
      3.0
      Jul 1, 2026
      Life and annuity specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very low stress environment, very employee friendly, objectives are easily outlined and support is provided anytime.

      Cons

      A higher base salary to offset lean months would be nice. Challenged economic conditions makes consumer demand for life insurance programs less in demand. Yet, sales agents with families are really struggling.

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