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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Great Place to Work - Senior Claim Specialist AAA The Auto Club Group Employee Review

      5.0
      Mar 1, 2024
      Senior claim specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life Balance Company Culture Employee Recognition

      Cons

      Technology is lacking in claims

      avatar
      AAA The Auto Club Group Response
      2y
      Thank you for taking the time to share your feedback. We strive to provide an environment where associates feel they’re valued, treated fairly and respected. We are happy to hear you've had a positive experience as a current employee. Thank you for everything that you do!

      Explore other reviews about AAA The Auto Club Group

      5.0
      Jun 8, 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      avatar
      AAA The Auto Club Group Response
      1w
      Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!
      2.0
      Jun 22, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent coworkers and steady paycheck

      Cons

      Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

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      AAA The Auto Club Group reviewsAAA The Auto Club Group Senior Claim Specialist reviewsAAA The Auto Club Group review