Does AAA The Auto Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, AAA The Auto Club Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at AAA The Auto Club Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at AAA The Auto Club Group?

41% of AAA The Auto Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AAA The Auto Club Group 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at AAA The Auto Club Group?

Insurance Agent (81) , Customer Service Representative (42) , Insurance Sales Agent (35) , Licensed Insurance Agent (32) , Manager (24) , Travel Agent (20) , Dispatcher (17) , Member Representative (13) , Member Service Representative (13) , Claims Adjuster (11) , Customer Service Representative (CSR) (11) , Sales (11) , Sales Associate (11) , Travel Consultant (11) , Claims Representative (10)

What are the pros of working at AAA The Auto Club Group according to real employee reviews?

"Benefits start after 30 days and they are actually good and affordable." ((in 121 reviews)); "Good pay and progression etc" ((in 80 reviews)); "I met some great people at Auto Club South and they really tried to establish a family atmosphere." ((in 38 reviews)); "Good work life balance professional" ((in 28 reviews)); "Great coworkers and travel discounts" ((in 27 reviews))

What are the cons of working at AAA The Auto Club Group according to real employee reviews?

"Direct managers have no control over what happens in their offices." ((in 25 reviews)); "Bad Upper Management in Michigan is ruining this company" ((in 23 reviews)); "Low salary compared to documented competition." ((in 16 reviews)); "Everyday you got punished, and bullied by directors, and supervisors." ((in 15 reviews)); "Long hours are necessary to be successful" ((in 11 reviews))

What are employees saying about AAA The Auto Club Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AAA The Auto Club Group redundancy and their outlook for job security at AAA The Auto Club Group in 2026.

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AAA The Auto Club Group reviews

Supportive coworkers but unrealistic expectations and workload - Claims Adjuster AAA The Auto Club Group Employee Review

2.0

Jun 22, 2026

Claims adjuster

Recommend

CEO approval

Business outlook

Pros

Decent coworkers and steady paycheck

Cons

Staffing and support decreases but expectations keep increasing. Relief and weekend teams are removed. Senior adjusters are expected to handle 18+ new claims per week including conducting liability investigations, paying subrogation demands, and handling arbitration responses all while sitting in a queue all day long like a call center representative.

AAA The Auto Club Group Response

Thank you for taking the time to write a review on your experience as a current employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience with work expectations and workload. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you.

Explore other reviews about AAA The Auto Club Group

5.0

Jun 8, 2026

Scrum master jr

Recommend

CEO approval

Business outlook

Pros

Good company, good pay and trains well

Cons

Yearly salary increase are minimal

AAA The Auto Club Group Response

Thank you for taking the time to provide us with a review. We truly appreciate your feedback as a current employee!

3.0

Jul 1, 2026

Life and annuity specialist

Recommend

CEO approval

Business outlook

Pros

Very low stress environment, very employee friendly, objectives are easily outlined and support is provided anytime.

Cons

A higher base salary to offset lean months would be nice. Challenged economic conditions makes consumer demand for life insurance programs less in demand. Yet, sales agents with families are really struggling.

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Jobs at AAA The Auto Club Group

Metro Detroit Field Property Claim Specialist

Florida Claim Customer Service Representative

Metro Detroit Field Property Claim Specialist

Claim Specialist - Michigan PIP

Claim Specialist – Michigan PIP

AAA The Auto Club Group reviews FAQs

AAA The Auto Club Group reviews AAA The Auto Club Group Claims Adjuster reviews AAA The Auto Club Group review

AAA The Auto Club Group

Supportive coworkers but unrealistic expectations and workload - Claims Adjuster AAA The Auto Club Group Employee Review

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