A good company - Call Center Manager Supervisor AAA Northeast Employee Review

3.0
Aug 8, 2024
Recommend
CEO approval
Business outlook

Pros

Solid training and a professional management staff. Free premium membership, helathcare

Cons

During winter seasons you are expected to be there no matter what, even if there is a state of emergency. Lots of shifts to choose from but hard to switch. If you start second shift or the overnight shift you will wait years to get an opportunity to get a different one.

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AAA Northeast Response
1y
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our training and management staff to be professional and supportive. It's our goal to provide a positive environment where our employees can thrive. We wish you all the best and appreciate your contributions during your time with us.

Explore other reviews about AAA Northeast

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

Cons

No cons to report about this company.

4.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

Cons

Career growth and promotions can sometimes be slower than expected.

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